SHIPPING & RETURNS

Shipping Policy - Kendra's Collections

Thank you for shopping with Kendra's Collections. Please take a moment to review our shipping policy for a smooth and enjoyable shopping experience.

Order Processing:

All orders placed before 7 p.m. EST will be processed on the same day, excluding weekends and holidays.

Processing times may vary during peak seasons. You will receive an email confirmation once your order has been processed.

Shipping Times:

Hair Orders:

After processing, hair orders are shipped within 3-5 business days.

Please allow additional time for delivery based on your location.

Lashes:

Lashes are delivered within 2-3 business days after processing.

Hot Tools:

Hot tools will be delivered within 3-5 business days after processing.

Lost or Stolen Packages:

Kendra's Collections is not responsible for lost or stolen packages.

In the event of a lost or stolen package, please contact USPS Customer Service at 1(800)275-8777 for assistance.

Address Accuracy:

It is the customer's responsibility to provide an accurate shipping address.

Kendra's Collections is not responsible for orders shipped to incorrect addresses.

Please double-check and ensure the accuracy of your shipping address before submitting your order.

No Changes for Incorrect Addresses:

Once an order is placed, we are unable to make changes to the shipping address.

Please review your shipping information carefully to avoid any issues.

Shipping Notifications:

You will receive email notifications with tracking information once your order has been shipped.

Tracking details will allow you to monitor the progress of your package.

International Shipping:

We offer international shipping to bring our bold and beautiful products to customers around the world.

If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support at support@kendrascollections. Thank you for choosing Kendra's Collections for your beauty needs!