Question 1

Is your hair 100% human hair?

Accepted Answer

Absolutely! All of our hair is 100% premium human hair, carefully sourced and imported to give you the thickest, fullest, and most luxurious strands from roots to ends. Every piece is high-quality, ethically sourced, and designed to blend seamlessly, so you can achieve that influencer-approved glam with confidence.

Question 2

What’s the processing and delivery time for KC orders?

Accepted Answer

Place your KC order before 3 PM EST (Mon–Fri), and we’ll process it the same day! Expect delivery in 3–5 business days—quick, easy, and oh-so-reliable.

Question 3

Is local pickup offered?

Accepted Answer

Unfortunately, we do not offer pickup.

Question 4

How many bundles do I need for a full look?

Accepted Answer

For a full, fabulous look, you'll need 3–4 bundles of our virgin hair (each weighing 95–100g). Using a frontal? Go for 2–3 bundles. Pro tip: Longer lengths mean smaller wefts, so grab an extra bundle for that extra volume! Example: 20", 20", 20" for a fuller vibe.

Question 5

Who is the CEO and Founder of Kendras Collections?

Accepted Answer

Kendra Kayliana is the esteemed CEO and founder of Kendra's Collections, a thriving beauty business that reflects her multifaceted talents and entrepreneurial prowess. As a beauty mogul and multifaceted creator, Kendra K has successfully carved her niche in the industry, establishing a brand that resonates with a diverse audience. Her innovative vision and dedication have propelled Kendra's Collections to new heights, making it a go-to destination for beauty enthusiasts seeking quality products and a touch of sophistication. With Kendra K at the helm, the brand continues to evolve, setting trends and redefining standards in the beauty industry.

Question 6

Is express mail shipping offered?

Accepted Answer

Unfortunately, we do not offer express shipping.

Question 7

Can I apply the code after my order is placed?

Accepted Answer

Unfortunately, once your order has been submitted Kendra's Collections cannot apply a discount code.

Question 8

How can I get an update on my order?

Accepted Answer

Tracking information will be available to you via email and sent out as soon as possible.
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Question 9

How hot does the KC hot comb get?

Accepted Answer

Our KC hot comb heats up to a sizzling 500°F (260°C)—perfect for sleek, flawless styles every time!

Question 10

How long do KC Hair Extensions last?

Accepted Answer

With the right TLC, your KC Hair Extensions can slay for a year or more! Pro tip: Check out Kendra K on YouTube for her expert care tips. And for our Bora Curl babes—skip the daily heat to keep those curls poppin' and damage-free.

Question 11

Can I dye my hair?

Accepted Answer

This is 100% virgin human hair  and can be colored. Be sure to moisturize your hair no matter the texture.

EX. Blossom Wave - the bleach can loosen up the wave pattern if you decide to color your wave extensions. Be sure to keep color treated hair conditioned and moisturized, this will also determine the life of the hair.

Question 12

Where does your hair come from?

Accepted Answer

Per confidentiality reasoning, Kendra's Collections cannot provide details of where our hair extensions come from. However, we ensure you that our 12A virgin hair is top quality and 100% virgin.

Question 13

Where is Kendras Collections located?

Accepted Answer

Kendra's Collections is exclusively on Wix based in Sunrise, Florida.

Question 14

Does Kendras Collections ship worldwide?

Accepted Answer

Yes, we ship worldwide.

Question 15

What is Mongolian Virgin hair?

Accepted Answer

Virgin Mongolian hair refers to hair that is sourced directly from a donor in Mongolia and has not undergone any chemical processing or treatments. This means the hair retains its natural integrity, texture, and strength.

Virgin Mongolian hair is prized for its thickness, softness, and versatility, making it an excellent choice for those looking to achieve a luxurious, natural look. Since it has not been chemically altered, it can be dyed, styled, and treated just like your own hair, while maintaining its quality and longevity.

At Kendra’s Collections, our Virgin Mongolian hair is carefully selected to ensure the finest quality, giving you stunning, long-lasting extensions that blend seamlessly with your natural hair.

Question 16

Which payment processing service does Kendras Collections utilize for online transactions?

Accepted Answer

We are pleased to offer our valued customers the convenience of processing payments seamlessly through Square Up, a trusted third-party payment processor. Our commitment to efficiency and prompt service is reflected in our choice of Square Up, ensuring swift and effective payment transactions for an enhanced customer experience. Thank you for choosing us, where convenience meets professionalism in every transaction.

Question 17

What grade is the hair?

Accepted Answer

At Kendra’s Collections, we offer only the highest quality virgin hair extensions, graded at 12A. This grade signifies that our extensions are made from 100% virgin human hair, featuring full cuticles that are aligned in the same direction to minimize tangling and shedding.

Our 12A grade virgin hair is top-tier, meaning it’s the most durable and versatile option available. You can dye, style, and treat it just like your own natural hair, without compromising its softness, shine, or longevity. When you choose Kendra’s Collections, you’re investing in premium extensions that are designed to look flawless and last for years with proper care.

Question 18

Is the hair true to length?

Accepted Answer

At Kendra's Collections, we understand how frustrating it can be to receive hair that's not the length you expected. That's why we ensure all our hair extensions are true to length, so you get exactly what you paid for. Our commitment to quality means our ethically sourced, professional-grade virgin hair extensions are always measured accurately and provide the full, luxurious length you're looking for. With Kendra's Collections, you can trust that your extensions will not only meet but exceed your expectations.

Question 19

Are bundle deals eligible for Sadity Sunday or other promotions?

Accepted Answer

No, babe — the price you see inside your bundle is already a VIP-exclusive offer and cannot be combined with Sadity Sunday or any other promotions. Orders attempting to stack discounts will be cancelled and refunded as soon as they are processed during our business hours (Monday–Friday, 11 AM–5 PM EST). Refunds are typically completed within 1–2 business days.

Question 20

Does Kendra's Collections have a rewards program?

Accepted Answer

Yes, customers can join the Bougie Babe Club to earn points on purchases.

Question 21

Does Kendra's Collections offer any loyalty programs for discounts?

Accepted Answer

Yes, we offer the Sadity Society membership, which provides exclusive perks, early access, and annual gifts.

Bombshell Elite ($59.99/month): Includes 15% off every order, an annual luxury beauty gift box, a deluxe birthday gift, influencer mentorship, and early access to sales 1-day early.
Glam Goddess Club ($19.99/month): Includes 10% off all orders, early access to sales, and surprise gifts.
The Luxe List ($9.99/month): Includes 5% off all orders and early access to sales.

Question 22

What is Sadity Sunday?

Accepted Answer

Sadity Sunday is a self-care and empowerment movement, often associated with Kendra's Collections, designed to help women embrace luxury, boost confidence, and recharge. It frames being "sadity" (high-class/bougie) as a positive, celebrating self-love, high standards, and style.

Key aspects of Sadity Sunday include:
Self-Care & Vibe: It acts as a weekly reset to treat yourself, prioritize mental wellness, and start the new week feeling empowered.
Beauty Membership: The initiative is linked to the SADITY Society, which offers perks like a "Bombshell Elite" status with discounts, early product access, and beauty gifts.
Luxury Mindset: It encourages women to recognize their worth and, as influencer Kendra K notes, treats being "too bougie" as proof of high self-worth.

In addition to the Kendra's Collections movement, some use #SaditySunday as a personal reset day to focus on prayer, relaxation, and preparing for the week ahead.

FAQ

Frequently asked questions