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FAQ

  • Is express mail shipping offered?
    Unfortunately, we do not offer express shipping.
  • How can I get an update on my order?
    Tracking information will be available to you via email and sent out as soon as possible. ​
  • Is local pickup offered?
    Unfortunately, we do not offer pickup.
  • How hot do Kendras Collections hot combs get?
    Kendra's professional hot comb is the only hot comb that gets to 500 degrees Fahrenheit (260 celsius).
  • How long is processing and delivery?
    Your order is processed the same day if you order before 7 p.m. EST. during the weekdays, Monday-Friday. Delivery time is estimated to be 3-5 business days during the weekdays, Monday-Friday.
  • How long does this hair last?
    KC Hair Extensions can last up to a year, with the proper care! Youtube Kendra K to see how she manages to take care of her KC Extensions. To make your Bora Curl texture last longer, avoid using heat daily. Using high heat on your virgin curls will loosen and cause heat damage overtime.
  • Can I dye my hair?
    This is 100% virgin human hair and can be colored. Be sure to moisturize your hair no matter the texture. EX. Blossom Wave - the bleach can loosen up the wave pattern if you decide to color your wave extensions. Be sure to keep color treated hair conditioned and moisturized, this will also determine the life of the hair.
  • How much hair do I need?
    Our bundles are around 95-100g each. A full sew-in weave with our virgin hair, You would need approximately need 3-4 bundles. Each bundle weighs 3. 5 ounces. We ONLY recommend buying 2-3 bundles when a frontal is being used. We recommend 3-4 bundles for our more silkier textures such as Mongolian Straight and Dolly Wave. Purchase 3-4 bundles of the same length for a more fuller look. EX: 20”, 20”, 20”. Keep in mind the longer the hair the smaller the weft will be so we recommend 3-4 bundles.
  • Where does your hair come from?
    Per confidentiality reasoning, Kendra's Collections cannot provide details of where our hair extensions come from. However, we ensure you that our 10A virgin hair is top quality and 100% virgin.
  • Can I apply the code after my order is placed?
    Unfortunately, once your order has been submitted Kendra's Collections cannot apply a discount code.
  • Where is Kendras Collections located?
    Kendra's Collections is exclusively on Wix based in Sunrise, Florida.
  • Does Kendras Collections ship worldwide?
    Yes, we ship worldwide.
  • What is Mongolian Virgin hair?
    Our virgin hair is pure and natural, 100% virgin hair that has never been mixed, chemically processed or altered. You will never find a synthetic, or animal fiber mixed in our hair. There is no silicone coating process involved. Our hair is unprocessed, clean, fresh and natural.
  • Which payment processing service does Kendras Collections utilize for online transactions?
    We are pleased to offer our valued customers the convenience of processing payments seamlessly through Square Up, a trusted third-party payment processor. Our commitment to efficiency and prompt service is reflected in our choice of Square Up, ensuring swift and effective payment transactions for an enhanced customer experience. Thank you for choosing us, where convenience meets professionalism in every transaction.
  • Who is the CEO and Founder of Kendras Collections?
    Kendra Kayliana is the esteemed CEO and founder of Kendra's Collections, a thriving beauty business that reflects her multifaceted talents and entrepreneurial prowess. As a beauty mogul and multifaceted creator, Kendra K has successfully carved her niche in the industry, establishing a brand that resonates with a diverse audience. Her innovative vision and dedication have propelled Kendra's Collections to new heights, making it a go-to destination for beauty enthusiasts seeking quality products and a touch of sophistication. With Kendra K at the helm, the brand continues to evolve, setting trends and redefining standards in the beauty industry.
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